Frequently Asked Questions

Everything you need to know about your Frye & Co order.

What is the standard shipping timeframe?

We offer standard ground shipping which typically takes 5-7 business days. Expedited shipping options are available at checkout for faster delivery.

What is your return policy?

We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that final sale items are not eligible for return.

How do I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.

Are your leather goods made from genuine leather?

Yes, Frye & Co takes pride in using high-quality, genuine leathers and premium materials designed to age beautifully over time.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and select U.S. territories. We are working on expanding our shipping capabilities to international destinations soon.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.